However, when I try to log in, I get the message "The username or password was incorrect." You can easily search the web for the best free email services to find out which one is best for you and to get instructions for how to set one up. The Church has a rich history of helping individuals and families with their genealogies. But beginning on December 13, 2017, the site will now actively prompt visitors to register for a free FamilySearch account or to log in with their existing accounts. Follow the instructions listed above, for the website, starting with step 2. If you have problems using one browser, please switch to a different internet browser, such as Chrome, Edge, Firefox, or Safari. It allows a person to become a registered user of the FamilySearch website. FamilySearch sent an email to {{}}. ), you can make one by going directly to or get there from the page above on 23andme by clicking the blue words Build yours at Parent Consent Code How do I recover my username and password with my Church record number? Don't have an account? Select the one you believe to be correct by clicking "Add Match". If resending the message does not work, check the phone number where the code was sent. Age limits —You must be at least 13 years old to create an account. If you are a member, continue with the steps below: Enter your Church record number, and click, If you do not know the answer to any of the questions, click. Information on this page cannot be changed because you are now connected with your Church membership record. A username must be at least 4 characters. Entering your Church record number helps FamilySearch build your family tree. What you need to pay attention to. Was this article helpful? Proceed from there to create either a FamilySearch Account or an LDS FamilySearch Account. Family Trees; Church of Jesus Christ-Ancestry® Membership. This is the same account where you'll access your DNA results. I'm sorry something went wrong, please try again later, You tried to change a field that cannot be changed. People who have an account for a website or mobile app of The Church of Jesus Christ of Latter-day Saints— Sign in to using the username and password of your Church Account. The password cannot be the same as another name on the account. FamilySearch Support You can always find it on your temple recommend, or in the member tools app. Children ages 8 to 12 can create an account with parental permission. A verification code for your mobile phone is required. If your parent did not get the email, ask him or her to check in the email spam or junk folder. This mobile phone number has not been verified. How do I resend the verification code? The email address cannot be changed when resetting the password. 6. Can I activate a DNA kit for someone else? Just follow the prompts to create one, it's free and takes just a few minutes. Click the option that you want to use to validate your account and recover a forgotten username or password. Beginning on December 13, 2017, when you visit you will be asked to register for a free FamilySearch account or to sign in to your existing account. Let's Connect Google to FamilySearch. SALT LAKE CITY (September 26, 2014)—FamilySearch, the family history arm of The Church of Jesus Christ of Latter-day Saints, today announced that Church members can now receive free personal subscriptions to,, and to these services is provided at no cost for Latter-day Saints as part of individual agreements between FamilySearch … (If you have already registered for any of the following sites, you may proceed to … Join the community of family history enthusiasts and FamilySearch employees to ask questions and discuss potential product enhancements. Because you do not know your Church record number, you may answer a question to verify your membership. If you’ve already linked your FamilySearch account to an Ancestry account and need to locate that Ancestry account (to either unlink it or use it), follow the steps below. As you can see in this example below, you are given two choices. Resend text. Only one test can be activated per account. Sign up today for free. Either the Church record number or the birth date you entered is invalid. There was a directory connection failure. The Church has a rich history of helping individuals and families with their genealogies. If you did not get the email, check in a spam or junk folder. Steps (website). Review your contact information and notification preferences in your After confirming the e-mail address, the home page for FamilySearch appears. In the verification email, click the link to activate your account. If you receive one of the error messages below, you probably already have an account: "We believe this account already exists. 7. This is done in order to verify that the email address you have given … Continue to check if you received permission? Use your Church record number to recover your account. The challenge response cannot be the same as the challenge question. This option allows members to share their Church information so FamilySearch can help build their family tree. has always allowed free public use of its site. We will talk about LDS and non-LDS accounts Select a recovery option, and enter the required information​—an email address or a mobile phone number. Beginning December 13, 2017, patrons visiting will see a prompt to register for a free FamilySearch account or sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer. If you do not yet have a FamilySearch account (free by the way! After you're signed in select whether the test is for you or your minor child. The password reset time stamp is invalid. An unknown error has occurred. You can choose all three, but you must follow the same steps and register for one at a time. The last character of a password cannot be a special character. Select FamilySearch Account as the category. Explore the world’s largest collection of free family trees, genealogy records and resources. Registering for a FamilySearch account is free and secure. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser. It can help you connect with others who may be doing similar research or maybe even find new relatives. What if I am having login problems or forgot my password? The contact name is a unique public name that is displayed on anything that you contribute within The password uses the same character too many times. Once you are signed in, click on YOUR User Namein the upper right corner of the screen. This email is shared by too many accounts. After the form is submitted, you’re just a confirmation email and an activation … On the page saying your FamilySearch account has already been linked to an account on Ancestry, look at the URL. Your password is either too easy to guess or is on a list hackers frequently use to break into accounts. Go to and click Create a FREE Account, then fill out the form. There have been too many attempts for username recovery. Why you should have (and use!) Access FamilySearch's Family Tree Database.   Click the button below for the account you wish to register for. Mobile number is shared with too many accounts. (Note: Patrons may use their LDS Account username and password.). How do I resend the verification e-mail? Click one to choose it, or enter a different username. The first character of a password cannot be a special character. This will be the only time you will need to access this page. However, anyone over the age of 18 must create their own account and activate their own kit. The password reset time stamp is expired. Fill out the form. Return to top Can't find what you're looking for? The password does not meet minimum requirements. • You will create a user name and password and then activate your account by cell phone or email. Our apologies, for some reason the email message is delayed, or your service is not working. The password cannot be reset from this application. . The password reset message will activate your account. Don't have an account yet? 10. In the future, if you forget your password, use your Church record number to recover your account. Hello, I just created a new account on In the past you have been able to search the records on FamilySearch without an account. The last character of a password cannot be a number. The birth date indicates you are under age. The mobile phone number contains invalid characters. How do I recover my username and password with my Church record number? The password repeats a character too many times. Sometimes, the activation link in the email does not work properly if you open the email on a mobile phone. Today I decided to activate the links to expedite work on my FamilySearch tree. The location that you entered for your mobile phone is not supported. Check your e-mail account and click the Activate Account link in the confirmation e-mail. The password must contain at least one lowercase letter. The first name must be 32 characters or less. Submit Your information will not be shared or sold. The alternate email cannot be the same as the primary email. 7. Resend Email Go to to sign in using your normal user name and password. Family Tree is part of that displays generations of your family and has information about those people. If you are not a member of The Church of Jesus Christ of Latter-day Saints, skip to step 4. Security questions are not available for this account. Submit FamilySearch sends you an e-mail to the address you specified during registration. We use your record number to verify that you are a member of The Church of Jesus Christ of Latter-day Saints. The password cannot contain any special characters. Create a Free Account Creating an account at FamilySearch. You must be at least eight years old to create an account. The verification message failed to send. A code will be sent to {{register.sms.formattedNumber}}. 11737 out of 16020 found this helpful. How do I create a free account for a child? Submit a request. The password contains too many special characters. The challenge response has not yet been set up. FamilySearch sent a code to {{register.parentalConsent.value}} for parent or guardian permission. FamilySearch is a nonprofit organization sponsored by The Church of Jesus Christ of Latter-day Saints and is a free service for everyone to use. A username must be 64 characters or less. This Church record number is already used in an account. The password cannot contain the username. Not a member yet? Finding out which Ancestry® account is linked to FamilySearch. If this happens, use a desktop or laptop computer to open the email and activate your account. The location for your mobile phone is required. The last name must be 64 characters or less. When you run AQ for the first time, you will be asked whether you want to activate the FamilySearch tools within AQ. [Note: If you have an LDS account user name and password to access your ward directory or calendar, that is the same user name and password you will use for the FamilySearch log-in.] If your country is not on the drop-down list when you enter your mobile phone number, you must use an email address. Please try again later. Click, Enter either the email address or phone number that you want to use, and click, Enter the remaining required information, and click. Sign in to FamilySearch to make the connection. Children under 18 can be added to a parents account. Your record number can be found on your temple recommend, or ask a member of your bishopric or clerk. What is Family Tree? A service provided by The Church of Jesus Christ of Latter-day Saints. To activate your current FamilySearch Account for access to the Family Tree, just sign in on the special access page. Attention: This site does not support the current version of your web browser. You can only activate a DNA kit for a minor child if you are that person's parent or legal guardian. The complete registration link expires in 48 hours. ? IF YOU PROVIDED AN EMAIL ADDRESS, check your designated email account for a confirmation letter from FamilySearch asking you to activate your account; Select the Activate Account link, you’ll be taken to FamilySearch; Sign In with your new username and password . Click the Create an Account button. You do not have to create a family tree to use other features of a free FamilySearch account. Free Account– This tab is located in the upper right corner of the FamilySearch home page. Ol' Myrt here made changes to her membership in the dollowing genealogy websites: - seamless, though it recognized I already had a paid account. The password contains too many uppercase letters. This will no longer be the case as of December 13, 2017. Your account information will be saved for 48 hours before it expires. To activate your new NUCLEUS account. The recovery option allows you to activate your account and recover your username and password if you forget them. FamilySearch sent an email to {{register.parentalConsent.value}} so your parent can give you permission.